Frequently Asked Questions
Everything you need to know about Embryolisse skincare and your order.
What is the shelf life of Embryolisse products?
Most of our products have a shelf life of 3 years when unopened. Once opened, please refer to the Period After Opening (PAO) symbol on the packaging, which typically indicates 6 to 12 months.
Are Embryolisse products suitable for sensitive skin?
Yes, our formulas are developed under dermatological supervision and are designed to be gentle, making them suitable for all skin types, including sensitive skin.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status.
What is your return policy?
We accept returns for unopened and unused products within 30 days of purchase. Please contact our customer service team to initiate a return authorization.
Do you offer international shipping?
We currently ship to a wide range of countries. Shipping costs and delivery times vary by location and will be calculated at checkout.
Are your products tested on animals?
Embryolisse is committed to ethical beauty; we do not test any of our finished products or ingredients on animals, in compliance with European regulations.