Returns & Exchanges
At Embryolisse, we want you to be completely satisfied with your skincare routine. If you are not happy with your purchase, you may return unopened and unused products within 30 days of delivery for a full refund.
Initiate Your Request
Contact our customer service team via email with your order number and the list of items you wish to return to receive a Return Authorization number.
Prepare Your Package
Securely pack the unused items in their original packaging, ensuring the product seals are intact to qualify for a refund or exchange.
Ship to Our Warehouse
Affix the provided shipping label to your parcel and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Receive Your Refund
Once our quality control team inspects and approves the return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing